Case Studies

Textile Client: Integrated Inventory & Accounts Solution

Problem Statement

The client managed inventory and accounts using separate software systems, leading to inefficiencies and data silos. Manual processes increased errors and made reporting difficult. Integration with government and communication platforms was missing.

Solution Provided

We delivered a unified software solution that combined inventory and accounts management in one platform. Government APIs and WhatsApp APIs were integrated, automating compliance and communication tasks. The new system streamlined operations and improved data accuracy.

Result

The client now manages all business processes from a single software, reducing manual work and errors. Automated government filings and WhatsApp notifications save time and improve compliance. Overall efficiency and visibility have significantly increased.

Electronic Devices Distributor: Automated WhatsApp Chatbot

Problem Statement

The distributor relied on phone calls for customer service, which was inefficient and time-consuming. Managing customer queries and assignments was challenging for the service team. Customers often faced delays in getting support.

Solution Provided

We developed an automated WhatsApp chatbot for the service team, enabling instant customer communication. Incoming WhatsApp messages from customers are now automatically assigned to service staff. The chatbot streamlines query handling and staff coordination.

Result

Customer service is now faster and more organized, with seamless assignment of queries to staff. Customers receive prompt responses via WhatsApp, improving satisfaction. The distributor’s support operations are more efficient and scalable.

Garment Company: Online Analytics Portal Integration

Problem Statement

The company used existing software for inventory and accounts, but lacked online reporting and analytics. Staff were comfortable with the current system and did not want to switch to a new software. Access to real-time data and insights was limited.

Solution Provided

We developed APIs to extract required data from their existing software and made it available online. A custom analytics portal was created, providing tailored reports and insights. The solution allowed seamless integration without disrupting staff workflows.

Result

The company gained access to real-time analytics and reports online, without changing their core software. Staff continued using familiar tools, while management benefited from improved data visibility and decision-making.

Mentoring Portal for CA: Online Registration & Test Series

Problem Statement

A Chartered Accountant was conducting mentoring sessions for aspiring CAs offline, managing registrations and sessions manually. This limited her reach and made coordination challenging. There was no platform for online engagement or test series.

Solution Provided

We developed a dedicated portal for online registrations and mentoring session management. The portal enabled her to connect with students via Zoom calls directly from the platform. Later, a test series feature was added for students to practice and assess their progress.

Result

The CA now efficiently manages mentoring sessions and test series online, expanding her reach and improving student engagement. Registrations and session coordination are streamlined, and students benefit from easy access to resources and assessments.